Before a Helm is shipped, we inspect each one and pre-load the software ourselves. The Helm is then tested and shipped from our warehouse.

Office Appliance is so confident that you will be completely satisfied with your Helm product that we offer the only money back guarantee in the business. If you are not completely satisfied with your system, simply send it back within 30 days and we will refund your money! There is no other software or hardware company in the world that can make such a commitment to their customers. If you find one, please let us know.

Beyond the 30 days, we provide a FREE three year warranty for parts and labor regarding any failures with the hardware. In the event of an unlikely hardware failure, we will express ship a new part to you and support the repair. Our competition charges costly fees for similar warranty offers. At Office Appliance we stand behind our company product line 100%.

OA does not extend the money back guarantee to custom or upgraded system orders. However, the standard three year warranty still applies for any product we sell.